Forward Deployed Engineer, Infrastructure

About the Role

Join an AI infrastructure team and own end-to-end deployments into enterprise customer environments, from cloud VPCs to on-premises infrastructure. You will partner directly with customer IT, security, and platform teams to make complex deployments reliable and repeatable.

What You'll Do

• Plan, configure, test, and roll out deployments across customer VPC and on-premises environments.

• Work directly with customer engineering and leadership teams, including through shared channels and occasional on-site visits.

• Diagnose and resolve customer-specific infrastructure issues involving Kubernetes configuration, cloud IAM, and networking.

• Build monitoring, telemetry, and automation that turn one-off deployment work into reusable patterns.

• Understand the hardware used for machine learning workloads and deploy models on customer-controlled infrastructure.

What We're Looking For

• At least 3 years of experience in infrastructure engineering, DevOps, or SRE.

• Deep production expertise with Kubernetes and Terraform, plus hands-on experience with AWS, GCP, or Azure.

• Knowledge of networking, infrastructure as code, Docker, Linux, and cloud IAM.

• Experience deploying software into customer-controlled environments, such as VPC, air-gapped, on-premises, or customer-managed Kubernetes environments.

• Ability to communicate clearly and troubleshoot issues live with external engineering teams.

• Experience with GPU infrastructure and tools such as Helm or Replicated/KOTS is relevant.

Compensation & Benefits

Base salary: $200,000 to $300,000 annually. Visa sponsorship is available.

Location

On-site in San Francisco, California, United States.