Client Partner, Consumer Products & Services

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

As a Client Partner at Toptal, you will be responsible for growing and deepening relationships with our enterprise clients by understanding their business challenges, identifying new opportunities, and bringing together the right solutions to help them succeed. You will own the commercial growth, strategic development, and long-term health of an assigned portfolio of clients, turning established relationships into broader, more valuable partnerships.

This is a highly consultative, commercially driven role for professionals who are as curious about solving business problems as they are motivated to grow revenue. You will immerse yourself in your clients’ businesses, understand the pressures and opportunities shaping their industries, and proactively identify where Toptal can make a meaningful difference. Rather than waiting for clients to tell you what they need, you will bring ideas, challenge conventional thinking, and work with our experts to shape solutions that address both immediate priorities and longer-term strategic objectives.

We are looking for individuals who combine the commercial drive of a business developer, the problem-solving mindset of a consultant, and the relationship skills of a trusted advisor. You should be energized by uncovering opportunities within complex organizations, expanding into new business units, building executive relationships, and converting ideas into meaningful commercial engagements. At Toptal, we believe our potential is defined by the problems we can solve and the outcomes we can deliver for our clients. With capabilities spanning technology, AI, marketing, management consulting, managed services, and specialized talent, we have the opportunity to take on increasingly complex and meaningful business challenges. Realizing that potential requires people who think beyond the immediate ask, challenge conventional approaches, and bring the initiative and judgment to turn ideas into results.

We have high expectations of ourselves and the people we work alongside. We value individuals who combine intellectual curiosity with commercial ambition, move with urgency, and take personal ownership of outcomes. You will have the autonomy to shape client strategies, challenge assumptions, and bring forward new ideas, but you will also be expected to execute with discipline, collaborate effectively, and deliver measurable results. We are building a business that can compete at the highest levels, and we expect our Client Partners to help lead that ambition.

Your focus is on growing and retaining existing enterprise clients. Enterprise Sales Executives acquire new clients and secure the initial commercial engagement. From that point forward, you will own the ongoing commercial relationship, including identifying and closing expansion opportunities, renewals, extensions, and additional agreements. You will also be accountable for client satisfaction, retention, and the continued growth and diversification of your portfolio.

You will be expected to grow and manage a substantial portfolio, with an annualized gross revenue expectation of $10M+ as your portfolio matures. Success will be measured by sustained revenue growth, retention, client satisfaction, account diversification, and your ability to establish Toptal as a valued partner across increasingly important areas of your clients’ businesses. Toptal’s Consumer Products and Services (CP&S) portfolio serves leading consumer brands and retailers across three segments: Consumer Packaged Goods, Retail and eCommerce, and Hospitality and Consumer Services. Retail and eCommerce is one of our priority growth segments, spanning eCommerce, Traditional Retail, Mass Merchandisers, Grocery and Convenience, and Food Service. Our clients face margin pressure, shifting consumer behavior and the need to turn AI into measurable results. Toptal helps them move faster by combining Professional and Managed Services, backed by top talent and AI-first capabilities.

This is a remote position with a strong expectation of regular, in-person client engagement. You will be expected to spend meaningful time in the field, building executive relationships, uncovering opportunities, and advancing commercial growth. Travel is an integral part of this role, not an occasional requirement. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities:

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