Senior Director, People & Culture Business Partner

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Reporting to the Managing Director, People & Culture, the Senior Director, People & Culture Business Partner serves as a trusted advisor and strategic partner to business leaders, with accountability for driving people strategy and outcomes across the portfolio.

This role combines strategic leadership with hands-on partnership. The Senior Director operates as both a thought partner and an active contributor—translating strategy into action, solving complex business challenges, and advancing key initiatives that drive performance. Success in this role requires a strong connection to the business, the ability to influence leaders at all levels, and a focus on delivering measurable impact.

The Senior Director owns the full team member lifecycle, with an intentional focus on enhancing the team member experience while strengthening operational performance, leadership capability, and organizational effectiveness across the territory, which includes the East Coast and Canada.

JOB DESCRIPTION

Key Responsibilities

Strategic Business Partnership

• Serve as a trusted advisor to regional leadership (including Community Managers, Regional Property Managers, Directors, and Managing Directors), providing guidance on workforce strategy, employee relations, organizational design, and culture.

• Demonstrate strong business acumen, including fluency in P&L drivers and operational performance.

• Leverage data and insights to identify trends, risks, and opportunities, translating them into actionable strategies that improve business outcomes.

• Maintain a strong pulse on the business, anticipating needs and proactively shaping solutions that drive performance.

• Lead the adoption of change initiatives, ensuring alignment, clarity, and sustained execution.

• Foster strong collaboration with People & Culture Centers of Excellence (COEs) to ensure alignment and consistency across the organization.

• Identify opportunities to leverage emerging tools, including AI, to improve efficiency, decision-making, and team member experience.

• Lead and be the SME in cross functional projects towards continuous improvement.

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Talent Development & Workforce Planning

• Lead workforce planning to ensure the organization has the right talent, in the right roles, at the right time at the right cost.

• Strengthen succession planning and leadership development by championing talent reviews, with a focus on Community Managers, Regional Property Managers, and emerging leaders.

• Identify capability gaps and partner with Learning & Development to deliver targeted solutions that build leadership and operational effectiveness.

• Support or lead Talent Acquisition efforts within the territory, ensuring high-quality hiring, consistent interview practices, and strong onboarding experiences.

Culture & Team Member Experience

• Champion Greystar’s values by fostering an inclusive, high-performing, and people-centered culture.

• Utilize engagement data and team member feedback to drive targeted actions that improve retention and experience.

• Partner with leaders to create environments where team members feel supported, accountable, and connected to the business.

• Support M&A integration efforts, ensuring alignment of culture, expectations, and team member experience.

Performance & Change Management

• Lead and support organizational change initiatives, ensuring effective communication, alignment, and adoption.

• Coach and challenge leaders to strengthen performance, decision-making, and leadership effectiveness.

• Drive consistent, high-quality performance management practices that reinforce accountability and results.

• Partner with P&C COEs on total rewards and operational strategies that support

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Employee Relations & Compliance

• Partner with Employee Relations and Legal to manage complex issues and mitigate risk.

• Ensure consistent application of policies and compliance with applicable labor laws.

• Promote early identification and resolution of issues to reduce risk…