Senior Product Owner, Clinical

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The Senior Product Owner is a member of the Utilization Management Web team responsible for defining requirements, IT needs, and user stories while also prioritizing the Team Backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The Product Owner maximizes value produced by the team by ensuring user stories meet the business' needs and complies with the Definition of Done. This role has significant relationships and responsibilities outside the Agile team, including working with other Product Owners, Product Managers or Operational Leaders, HGB Associates, Business Owners, and other stakeholders. This role serves as the integral connector between business or operational functions and technology.

This role has significant relationships and responsibilities outside the Agile team, including working with other Product Owners, Product Managers or Operational Leaders, HGB Associates, Business Owners, and other stakeholders. This role serves as the integral connector between business or operational functions and technology.

Job Description:

The Senior Product Owner is responsible for having a deep understanding of how and which technology platforms and tools are used by HGB associates in the respective operational area they support. This understanding serves as the foundation for improving technology that increases the value of products and services indirectly and/or directly to HGB customers. This understanding occurs through either being a user of this technology or learning through other users. Critical thinking, problem solving, and keen listening skills are required for this role

Once this understanding is achieved, the Senior Product Owner is responsible for engaging with the Product Manager or Operational Leader to learn priorities and pressing needs of the operational team. The Senior Product Owner is then positioned to serve as a representative of the operational team to define and prioritize requirements, initiatives, and/or user stories with the Agile Team. This will require work assignments that are moderately complex to complex where the analysis of situations or data requires an in-depth evaluation of variable factors.

As part of the prioritization process, the Senior Product Owner is responsible for preparing and participating in for Program Increments. This includes briefing the Product Manager and/or Operational Leader and other Clinical Operations Leaders on the recommended program vision, roadmap, and content presentations.

Once the Program Increment is complete, the Product Owner is responsible for iteration and program execution which includes, but is not limited to maintaining team backlog; iteration planning; accepting user stories; assisting with decision making related to sequencing of work; ensuring and facilitating adequate user testing prior to push to production; and coordinating with other Product Owners as needed. Included in this phase is supporting and/or producing the system demonstration of the fulfillment of the user stories for various stakeholders.

While performing in this role, the Senior Product Owner must possess excellent communication skills with all stakeholders to ensure the right product is being built, in the right order, within budget and by the deadline. The Senior Product Owner monitors progress throughout the feature life-cycle, working closely with the operational team to resolve questions and challenges, reduce risk to contract standards and minimize delays. The Senior Product Owner will serve as the Agile team's primary contact for information, work prioritization, and decision-making while also reporting back to the Product Manager and/or Operational Leader to report progress and to ensure alignment.

Key Accountabilities:

1. Works with business teams, scrum master, product managers, Clinical Operations leaders and other HGB teams on understanding and communicating the business needs and priorities. This effort will also include document demands in ServiceNow or designated system. 20%

2. Acts as the main point of contact for the agile scrum team to ensure the product is being built within budget and deadline. Communicates and collaborates with Clinical Operations leadership and other Product Owners on progress, status, and challenges. 20%

3. Participates in the daily, weekly, and monthly scrum team activities by articulating IT needs and requirements, writing features and stories, works prioritizations, obtains product manager alignment on features, stories, and prioritization, makes critical decisions, and builds the backlog for their product. 60%

This role description in no way states or implies that the key accountabilities above are the only ones being performed by the individual(s) with this role description. The individual(s) may be called upon and required to follow other instructions or perform…