Collections Analyst II

Job Summary

The Collections Analyst is responsible for credit policy adherence, accounts receivable risk management and analysis in support of all areas of the business. This position supports internal staff to ensure credit and collections policies and procedures are appropriately followed, answer questions related to policy compliance, and support both pre and post payment collections efforts to reduce financial losses to the company.

Primary Responsibilities:

• Verifies credit policy compliance of and completes credit and collections tasks as requested by internal staff.

• Act as a subject matter expert to internal customers, providing interpretation and analysis of credit policy.

• Reviews open receivables for delinquency trends, specific account issues, potential bad debt and takes appropriate action by dispositioning balances or working with business partners to resolve all open items.

• Communicate with internal and external customers related to past due balances and provide feedback for recommended actions.

• Coordinate with outside collections service providers for potential and active referrals.

• Develops recommendations based on company guidelines to mitigate risk for all customers.

• Proactively monitor industry trends and company developments.

• Other duties and responsibilities as assigned.

Required Skills:

• Excellent analytic and quantitative skills.

• Displays excellent attention to detail and accuracy.

• Strong communication and interpersonal skills.

• Ability to effectively manage and prioritize multiple tasks at one time.

• Advanced Excel spreadsheet skills.

Minimum Education and Experience:

• Degree in Business, Finance, Accounting and/or equivalent knowledge or experience.

• Minimum 2 years’ experience in accounts in a commercial credit or collections environment preferred.

• Understanding of bad debt accounting and collection.

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Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range:

$45,870.00 - $73,390.00 *This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included. This role is also eligible for an annual incentive plan based on company performance.

How We Support Your Wellbeing:

Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.

• Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.

• Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.

• Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.

• Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.

• Work-Life Balance: Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

Equal Opportunity Employment:

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact HRLOA@igs.com.