Technology Program Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are currently seeking a Technical Program Manager (TPM) to deliver Corporate Real Estate (CRE) technology programs and projects for our clients to join our JLL Technologies Program and Project Management Team. As TPM, you’ll have responsibility for working with clients’ real estate technology teams globally to develop and deploy multiple projects. Responsibilities include leading complex technology programs and projects, ensuring all related processes run smoothly, and managing project risks and issues proactively. The TPM is accountable for quality, on time, and in-budget delivery. The Program and Project Management team is a client-facing team that specializes in delivery of complex CRE technology projects to JLLT clients.

What this job involves

As a Technical Program Manager (TPM), you will be directly responsible for:

• Work with members of the client’s Real Estate business and technology teams globally to develop and deploy CRE technology related programs and projects.

• Effectively engage with stakeholders of all levels, and ensure that the requirements documentation is covering their needs

• Perform high quality program and project management ensuring a strong governance, thorough documentation, and efficient communication. (Project framework, comprehensive project plan, quality meeting minutes, status updates, risk management plan, budget tracking and management, scope management, steering meetings…)

• Drive high quality team performance through strong project leadership and effective resource management

• Ability to navigate onshore/offshore technical delivery models

• Proactively manage stakeholder expectations and program/project risks. Effectively communicate with and influence senior stakeholders.

• Ensure that the documentation related to projects is complete and provide key metrics allowing client leadership to make the right decisions

• Facilitate frequent meetings with regional end users to understand level of adoption, pain points, and develop plans to improve user experience and drive adoption

• Support development of continuous improvement mechanisms to ensure that tools are constantly evolving to improve end user experience and adoption

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• Establish strong business relationships with key stakeholders, bringing a consultative approach, and sharing information around best practices and market trends to help drive stakeholder decision-making

Sound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for:

• A Bachelor’s degree from an accredited institution, Master’s degree preferred

• 10+ Years of program and project management experience. PMP certified preferred. Agile experience a plus. (CSM certification desired)

• Experience managing technical implementation projects required. IWMS or other Corporate Real Estate technologies a plus, such as Archibus or ServiceNow

• Experience with corporate real estate functions highly desirable

• Ability to thrive in a high-pace environment

• Ability to work across global time zones as required

• Strong consultative skills

• Organizational prowess

• Strong written and verbal communications skills; ability to maintain excellent communication skills with the ability to effectively communicate with multiple stakeholders.

• Proactive and situational leadership skills in people and project management

• Self-motivation and desire to always deliver with excellence

• Be an organized, detail-oriented, reliable owner

• Experience working in large global organizations with complex technical environments as well as dealing with internal and external customers, service providers and vendors

• Strong customer focus with a demonstrated ability to work seamlessly with business stakeholders, end-users, vendors, and technology teams.

• Ability to operate independently with general guidance

What you can expect from us

We succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Location:

Remote –Singapore

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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