Business Systems Analyst

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Leads or supports early-adopter initiatives by evaluating emerging products, enhancements, and functionality in real-world business scenarios. Assesses operational readiness and downstream impacts; develops and executes business validation and user acceptance testing; identifies gaps, risks, dependencies, and adoption barriers; and translates findings into standardized processes, documentation, readiness criteria, and scalable implementation practices.

JOB DESCRIPTION

• Lead or support early-adopter initiatives by evaluating new products, enhancements, and functionality in real-world business scenarios; defining success measures; and identifying gaps, risks, dependencies, and opportunities before broader deployment.

• Implement new systems and functionality to expanded pilot group from start to finish, including project management, communication, system training and ongoing support.

• Develop repeatable processes, measurable readiness criteria, and implementation practices that enable successful transition from pilot or early adoption to scalable enterprise deployment.

• Gather, synthesize, and communicate end-user feedback and adoption insights, including recurring themes and measurable outcomes, to Product and Technology partners to influence enhancements, prioritization, and implementation decisions.

• Evaluate product releases and system changes for business impact, testing needs, communications, documentation, training, controls, and operational dependencies.

• Ensures compliance with systems development methodology standards and procedures.

• Facilitate working sessions across business, technology, vendor, and operational teams to clarify requirements, resolve gaps, drive decisions, assign ownership, and maintain implementation momentum.

• Conduct post-implementation reviews using agreed success measures to identify lessons learned, recurring issues, adoption barriers, unresolved risks, and opportunities to improve future deployments and support processes.

Knowledge, Skills, Abilities:

• Demonstrated experience supporting one or more of the Company’s property management systems, including Yardi, RealPage or Entrata, and/or third-party integrated property technology, through implementation, system support, training, enablement, or related functions.

• Demonstrated project management skills with experience supporting software implementations and scaling technology solutions across multiple locations, including coordinating stakeholders, identifying and resolving implementation gaps, and supporting end-user adoption.

• Demonstrated ability to operate effectively in evolving or ambiguous product environments, independently investigate issues and connect technical functionality to business processes.

• Demonstrated ability to influence cross-functional partners, and translate findings into clear recommendations, standardized practices, and actionable next steps.

• Demonstrated ability to read, write, and communicate effectively to prepare and explain relevant data to executive and senior managers, team members, and internal and external clients, business contacts, and customers.

• General understanding of the real estate industry, in particular multi-family housing and third-party management, in order to relate financial and operating analyses to practical business solutions and process improvements.

• College degree in Information systems or related field, and/or equivalent experience.

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The salary range for this position is $65,000 - $85,000.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly,…