Trainer

Summary: The Trainer is responsible for developing, implementing, and maintaining the training programs for Direct Support Professionals (DSPs), Direct Support Managers (DSMs), and other staff in the Community Services Programs. This role ensures that all staff members receive training in the delivery and documentation of services in accordance with the individualized treatment plans (ITPs)industry best practices, and governing regulations. Through structured training programs and ongoing professional development, the Trainer plays a critical role in ensuring a highly skilled workforce that provides quality, person-centered care while fostering a culture of excellence and inclusion. The position requires a flexible schedule to accommodate training needs.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Develop and maintain training programs for new hires and current employees that includes different training strategies to accommodate staff with varying backgrounds and experience levels.

• Provide hands-on, interactive training to ensure understanding of key responsibilities, including:

o Activities of daily living (ADLs) support.

o Community integration and engagement strategies.

o Documentation of service delivery including goals and objectives

o Person-centered planning and implementation of individualized treatment and behavior plans.

o Medication administration, health monitoring and documentation.

o Behavioral intervention techniques and crisis management.

o Incident reporting and documentation.

o Professional Boundaries

o Individual’s Rights

• Ensure accurate and organized documentation of all training sessions, tracking staff progress.

• Conduct regular check-ins with new hires during their first 90 days to assess learning progress, report concerns, and provide additional coaching.

• Maintain ongoing training records and ensure compliance with PASSE regulations, state regulations, Medicaid requirements, and Easterseals policies.

• Provide coaching and mentoring to DSPs and supervisors to improve service delivery and professional growth.

• Offer refresher training and skills development opportunities as needed to maintain a high standard of care.

• Coordinate training by other disciplines (e.g., nursing, behavior analysts, therapists) as needed.

• Maintain a current knowledge of best practices in disability services, regulatory changes, and innovative training methods.

• Collaborate with program leadership to identify training gaps and recommend solutions to improve staff competency and service quality.

OTHER DUTIES

• Monitor program’s compliance with all applicable Easterseals Arkansas (ESA) policies and procedures and report any concerns to the program Director/Administrator.

• Assist in the development and revision of policies and procedures related to DSP and DSM training and service delivery.

• Maintain communication with internal teams to ensure cross-departmental collaboration.

• Participate in CES Waiver program meetings, audits, and quality assurance initiatives.

• Complete assigned tasks within expected time frames.