Manager CPE Channel Analytics

Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager Channel Analytics & Operations

What you will do

As a key member of the Channel Analytics and Operations team within US Value & Access (USV&A), the Channel Analytics Manager validates and analyzes wholesaler inventory and sales data, maintains wholesaler accounts, and supports accurate execution of channel processes. The role works closely with wholesalers, third-party vendors, lead analysts, and cross-functional partners to resolve data issues, support distribution fee payments and price actions, and maintain compliant, reliable reporting. This role will also aid in the project management of product launch activities across Contracts & Pricing Execution (CPE)

Key responsiblities

· Validate wholesaler data — Perform daily validation and reconciliation of wholesaler inventory and sales submissions, including EDI 852 and EDI 867 data, and compare results with Amgen ex-factory sales and other relevant sources.

· Resolve discrepancies and improve data quality — Work with wholesalers, third-party vendors, lead Channel analysts, and internal partners to investigate data issues, correct account or submission errors, reduce recurring discrepancies, and strengthen data integrity.

· Maintain wholesaler accounts and contract data — Implement account and contract changes, monitor changes for operational feasibility, and support process updates needed to keep channel operations accurate and current.

· Support wholesaler fee payments — Prepare, validate, and reconcile data used in quarterly wholesaler distribution fee payments; support monthly payment activities when applicable and ensure calculations are complete and accurate.

· Support product launches — Assist in product launch project management ensuring seamless execution of product launch activities across CPE.

· Maintain compliant operations — Follow applicable operational guidelines, government pricing sub-certification requirements, Sarbanes-Oxley controls, and other relevant policies. Support required reconciliations, reporting, and documentation.

· Analyze and communicate results — Translate high-volume data and analysis into clear summaries, presentations, and recommendations that help team management and business partners make informed decisions.

· Improve processes and systems — Identify opportunities to improve QA/QC methods, reporting, and operational processes. Collaborate with IT/IS to document requirements, investigate system defects, and support enhancements and process efficiencies.

· Coordinate projects and partnerships — Participate in planned and ad hoc projects across Channel Management and Contract Operations. Build effective working relationships with segment teams, Trade, Pricing, Government Pricing, Finance, IS, vendors, and wholesalers.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek has these qualifications.

Basic Qualifications

Doctorate degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

Master’s degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

Bachelor’s degree and 6 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

Associate’s degree and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

High school diploma / GED and 12 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

· Experience in channel operations, wholesaler data, contract operations, or a pharmaceutical or biotechnology environment.

· Proficiency with Excel and other…