Senior Solutions Consultant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solutions Consultant based in the United States.

The Senior Solutions Consultant will help enterprise customers understand how advanced workforce management technology can address their operational challenges and improve business outcomes. In this customer-facing role, you will partner closely with enterprise sales teams to uncover business needs, deliver tailored product demonstrations, and communicate the value of innovative software solutions. You will guide prospects through discovery, proofs of concept, proposal processes, and business justification, connecting technical capabilities to measurable customer benefits. Working with large, complex organizations, you will develop a deep understanding of their workforce operations and technical environments. You will also contribute to competitive positioning and help remove obstacles throughout the sales cycle. This remote opportunity is ideal for an experienced solutions professional who combines industry expertise, strong presentation skills, and a passion for technology.

Accountabilities:

As a Senior Solutions Consultant, you will serve as a trusted technical and functional partner throughout the enterprise sales process, helping prospective customers understand the value and practical applications of workforce management solutions. Your responsibilities will include:

• Develop comprehensive expertise in the full product portfolio to communicate capabilities, use cases, and business value effectively.

• Partner with the Enterprise Sales team throughout the presales cycle, including discovery meetings, product demonstrations, proofs of concept, requests for proposals (RFPs), and business justification.

• Lead discovery discussions to understand prospects' business objectives, workforce management challenges, operational requirements, and technical environments.

• Configure, prepare, and maintain demonstration environments tailored to each prospect's needs and priorities.

• Deliver compelling presentations and demonstrations that show how the platform can address critical business and operational challenges.

• Translate complex product capabilities into clear, customer-specific value propositions that resonate with stakeholders across different levels of an organization.

• Identify potential risks, technical gaps, and implementation obstacles, developing creative and adaptable approaches to address them.

• Support competitive analysis and differentiation discussions, helping sales teams articulate the advantages of the proposed solution.

• Collaborate with internal stakeholders to strengthen sales strategies, improve demonstration quality, and support successful customer engagements.

• Travel as needed for customer meetings, conferences, field events, and other business activities.

Requirements:

The ideal candidate brings extensive presales experience in workforce management software, strong customer-facing communication skills, and the ability to navigate complex enterprise sales processes. Key qualifications include:

• At least five years of presales experience with workforce management (WFM) software.

• Demonstrated experience presenting and demonstrating software solutions to large, global organizations with more than 10,000 employees.

• Excellent communication, presentation, and interpersonal skills, with the ability to engage stakeholders at all levels of a customer organization.

• Strong discovery and consultative selling skills, including the ability to diagnose operational challenges and connect customer needs to relevant technology solutions.

• Superior organizational, project management, and multitasking abilities, with the capacity to manage multiple opportunities and priorities simultaneously.

• Comfort working in a fast-paced, challenging environment where adaptability, initiative, and resourcefulness are essential.

• A proactive, results-oriented mindset, with the ability to build credibility through expertise, persistence, and high-quality execution.

• A passion for innovative, next-generation technology and its potential to transform workforce operations.

• Strong relationship-building skills and a collaborative approach to working with colleagues and customers.

• Excellent listening skills and the ability to incorporate feedback and insights into tailored solutions.

• A strong work ethic, sound judgment, and a commitment to integrity and ethical business practices.

The following experience and attributes are considered advantageous:

• Experience in labor operations or industries such as retail, food and beverage, or hospitality.

• Experience working with customers that manage large hourly workforces.

• Ability to operate effectively in an environment with limited resources while maintaining high standards of delivery.

• A track record of communicating complex ideas through…