Lead Product Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Manager based in the United States.

As a Lead Product Manager, you will shape product strategy and guide cross-functional teams in building impactful, user-centered digital services. You will help individuals access essential public benefits and services while enabling government agencies to deliver more effective, accessible, and lasting solutions. Working across product, design, research, engineering, and program teams, you will translate complex needs into clear priorities and actionable roadmaps. You will collaborate closely with government partners and other stakeholders to align expectations, navigate trade-offs, and deliver measurable outcomes. This remote opportunity is ideal for an experienced product leader who thrives in complex environments and is motivated by meaningful social impact. You will also mentor fellow product managers and contribute to strengthening shared practices across the product discipline.

Accountabilities:

In this role, you will establish product direction, lead delivery, and foster collaboration across multidisciplinary teams to ensure that solutions meet user needs and advance broader organizational goals.

• Develop and own product strategies and roadmaps, working with program leads and cross-functional colleagues to establish clear priorities and objectives.

• Make informed trade-off decisions that balance user needs, partner expectations, project scope, and delivery timelines.

• Communicate product vision, strategy, and priorities clearly to internal teams and external stakeholders.

• Build alignment with government partners and other stakeholders, collaborating with program and discipline colleagues to define shared goals.

• Contribute to identifying and scoping future opportunities within your product area.

• Lead multidisciplinary teams, including design, research, and engineering, to test, develop, and deliver effective user-centered solutions.

• Use iterative delivery practices to ensure products remain aligned with their strategic objectives and deliver meaningful results.

• Identify, communicate, and escalate delivery risks, working with program and discipline leads to develop mitigation strategies.

• Improve team workflows and delivery processes in partnership with engineering and other leads to increase efficiency and focus.

• Mentor other product managers and help establish strong product management practices across teams.

• Foster constructive communication by listening actively, exchanging feedback openly, addressing disagreements promptly, and encouraging diverse perspectives.

• Contribute to additional projects and initiatives as organizational priorities evolve.

Requirements:

The ideal candidate brings substantial product management experience, strong strategic judgment, and the ability to lead delivery in complex, multi-stakeholder environments. You should be comfortable balancing long-term product vision with day-to-day execution while keeping the needs of the people served at the center of your decisions.

• At least 7 years of product management experience.

• Demonstrated success leading high-quality product development using agile methodologies and iterative delivery cycles.

• Experience using user research, usability testing, and data analytics to inform, validate, and refine product decisions.

• Strong product judgment, including the ability to determine when to prototype, experiment, build, or change direction.

• Experience developing and reviewing product strategies, roadmaps, and feature specifications, as well as providing constructive feedback to teams.

• Excellent communication and stakeholder management skills, including the ability to incorporate feedback when it supports product goals, project outcomes, and user needs.

• Ability to facilitate productive discussions, navigate difficult decisions, and make informed trade-offs.

• Proven ability to manage day-to-day delivery while maintaining alignment with a longer-term product vision.

• Ability to identify product challenges and advocate for appropriate changes to resources, scope, or requirements.

• Experience connecting team priorities to broader organizational strategy and recommending improvements that strengthen team outcomes.

• Curiosity about emerging AI tools and a commitment to using them responsibly and effectively.

• A strong commitment to improving government services and helping people access the support and benefits they need.

Additional experience that would be advantageous includes:

• Experience with Medicaid, public benefits, or insurance products.

• Product advisory or consulting experience in government, civic technology, or highly regulated industries.

• Experience working directly with state or county government partners.

Benefits:

The organization offers a comprehensive compensation and benefits…