Technical Product Manager, Identification & JS Agent

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Product Manager, Identification & JS Agent based in United States.

We are looking for a Technical Product Manager to turn product strategy into well-defined, executable product deliverables across identification technologies and JavaScript agent capabilities. You will own specific features and workstreams, translating strategic direction into clear requirements, user stories, acceptance criteria, and release plans. Working closely with Engineering, Design, Product Analytics, Customer Success, Sales, and Product Marketing, you will help ensure teams remain aligned and delivery progresses smoothly. You will contribute to the development of API-driven products and technical platforms, balancing customer needs, technical constraints, and business priorities. This role combines hands-on product execution, technical collaboration, documentation, and launch coordination. Guided by a Senior Technical Product Manager, you will help transform product ideas into reliable releases that deliver measurable customer value.

Accountabilities:

As Technical Product Manager, you will coordinate the delivery of assigned product features and initiatives while ensuring that requirements, documentation, dependencies, and stakeholder communications remain clear and up to date. You will work alongside senior product leadership and technical teams to support execution, gather insights, prepare launches, and monitor product performance.

• Product Delivery & Execution

• Own delivery coordination for assigned product features, epics, and workstreams within the priorities and constraints established by the Senior Technical Product Manager.

• Translate product direction into actionable user stories, jobs-to-be-done (JTBD), acceptance criteria, and definitions of done.

• Maintain Jira epics, tasks, acceptance criteria, and delivery updates in collaboration with Engineering.

• Keep product systems and records accurate and current, including Notion, Jira, Productboard, and relevant roadmap and release tracking tools.

• Support backlog refinement, sprint planning readiness, delivery sequencing, and release preparation.

• Track delivery risks, dependencies, unresolved questions, and key decisions, escalating issues when they affect business objectives, customer commitments, timelines, scope, pricing, eligibility, or strategic priorities.

• Participate in technical reviews and develop sufficient technical understanding to contribute to discussions about architecture, implementation, and trade-offs.

• Product Documentation & Communication

• Create and maintain clear feature documentation under the guidance of senior product leadership.

• Document product use cases and confidently explain assigned features to internal stakeholders.

• Support Product Requirements Documents (PRDs) by preparing user stories, JTBD, acceptance criteria, and relevant customer and business context.

• Draft or contribute to internal release notes, product updates, and stakeholder communications.

• Ensure developer documentation is updated whenever product behavior or functionality changes.

• Communicate feature progress, known limitations, delivery timelines, and release readiness to relevant internal teams.

• Customer, Market & Product Insights

• Monitor customer feedback, support channels, Productboard insights, and requests from internal stakeholders.

• Identify recurring issues and potential product limitations or improvement opportunities.

• Participate in customer discovery activities, brainstorming sessions, user experience discussions, and product feedback reviews.

• Gather qualitative and quantitative insights to support product prioritization and decision-making.

• Monitor the competitive landscape and stay informed about relevant technical developments and market trends within assigned product areas.

• Product Operations & Launch Support

• Maintain roadmap and feature records as initiatives progress through their lifecycle.

• Coordinate launch readiness across Engineering, Product Marketing, Customer Success, Sales, and Support.

• Support Product Marketing in preparing customer education materials, release communications, and launch documentation.

• Prepare product updates for internal forums, including Customer Success and Sales Engineering meetings and release communication channels.

• Track post-launch success metrics for assigned epics and issues and summarize findings to inform future product improvements.

Requirements:

The ideal candidate has experience in product management, product ownership, business analysis, technical program management, or a related role involving technical products. You should be comfortable working with APIs, SaaS platforms, developer tools, security, fraud prevention, or analytics solutions. Strong documentation skills, technical curiosity, attention to…