Global Category Senior Manager - Direct-to-Patient

Career Category

Finance

Job Description

Job Description:

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Global Category Lead – Business Intelligence

What you will do

Let’s do this. Let’s change the world. In this vital role you will serve as the Global Category Lead for Business Intelligence, reporting to the Business Partner Lead, Business Intelligence & Market Access.You will spearhead initiatives to define partnership strategies, oversee business planning and governance, and unlock innovation and value realization across US & Global Marketing including Global Customer Capabilities.Your mission will extend to fostering collaboration, enabling enterprise-wide initiatives, and championing change to position Global Procurement as a strategic value driver within the organization.

Responsibilities:

• Develop and maintain category strategies for Direct-to-Patient (DTP) services that support patient access and affordability. Assess supplier capabilities, market models, cost drivers, and business needs to recommend sourcing approaches that can scale with the portfolio.

• Collaborate with Patient Access & Support, Commercial, Legal, Compliance, Finance, and other business partners to translate DTP objectives into clear service requirements, sourcing plans, and measurable outcomes. Align stakeholders on scope, decision criteria, and ownership.

• Lead sourcing activities for DTP services, including supplier research, RFPs, proposal evaluation, negotiations, and contracting in accordance with Procurement policies and alongside the strategic sourcing team. Assess service models, pricing structures, service levels, and flexibility to support changing patient and business needs.

• Lead supplier assessments and selection recommendations, then coordinate with business and functional partners to support implementation planning, transition activities, and operational readiness. Surface dependencies and risks early and drive resolution with accountable owners.

• Establish supplier governance and performance measures with business partners. Review service, quality, access, and operational performance. Address gaps and escalations, and ensure supplier actions are tracked through resolution.

• Partner with Finance and business stakeholders to develop cost models, support budget planning, and track savings and other value commitments. Validate realized value and explain cost and performance trade-offs to inform sourcing and business decisions.

• Work and advise with Strategic Sourcing and other control partners to identify DTP supplier risks and incorporate applicable requirements into sourcing and contracts. Monitor contractual obligations and support timely mitigation of issues or changes in scope.

• Identify opportunities with suppliers and internal partners to improve DTP service delivery, patient and provider experience, efficiency, and value. Evaluate proposed changes against business needs, risk, cost, and measurable performance outcomes.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of business partnering, procurement, marketing, and/or related experience

Or

Master’s degree and 4 years of business partnering, procurement, marketing, and/or related experience

Or

Bachelor’s degree and 6 years of business partnering, procurement, marketing, and/or related experience

Or

Associate’s degree and 10 years of business partnering, procurement, marketing, and/or related experience

Or

High school diploma / GED and 12 years of business partnering, procurement, marketing, and/or related experience

Preferred Qualifications:

• Strong background in Direct-to-Patient Procurement within biotech or pharma, with experience across the patient access and fulfillment journey, including prescription intake, benefit investigation, prior authorization/ePA, pharmacy fulfillment, payment processing, and shipping.

• Expertise in Commercialization Contracting frameworks…