Supervisor of Supervised Visitation Services

JOB SUMMARY: SPCC is seeking a dedicated and relationship-focused Supervisor of Supervised Visitation Services to lead and support a team of Visitation Specialists serving children and families involved in complex custody, child welfare, and family court matters. In this role, you will provide reflective supervision, coaching, and operational leadership while ensuring high-quality, trauma-informed services that prioritize child safety, family connection, and well-being. If you are passionate about supporting staff, fostering professional growth, and creating meaningful impact for children and families, we encourage you to apply! This is a Tuesday - Saturday position.

RESPONSIBILITIES INCLUDE:

• Provide reflective, administrative, and operational supervision to Visitation Specialists, supporting professional development, service quality, and adherence to trauma-informed, humanity-centered practices.

• Lead team meetings, staff training, coaching, performance management, and quality assurance activities to ensure compliance with program standards, policies, and best practices.

• Support program operations, including staff scheduling, caseload oversight, documentation review, data management, coverage coordination, and approval of timecards and related administrative functions.

• Collaborate with courts, community partners, funders, and internal stakeholders to promote effective service delivery, coordinated case planning, and positive outcomes for children and families.

• Participate in hiring, onboarding, supervision, and development of staff and interns while fostering an inclusive, equitable, and psychologically safe team environment.

• Monitor program performance through file reviews, data collection, reporting, and continuous quality improvement initiatives.

• Provide leadership and sound decision-making in complex, high-conflict, or crisis situations, including serving as a program resource in the absence of the Program Manager.