Director, Program Management

Job Description Summary

As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Director, Program Management owns delivery across the Defense and Systems Customer Experience (DSCX) portfolio. This is a people-leadership role accountable for on-time delivery, program operating rhythms, dependency and risk management, and the scope, schedule, and cost tradeoffs for every program. This person will lead a team of program and project managers, set the delivery standard, and own the $25+MM CX budget in partnership with Finance and Business Operations. This person will be the single point of accountability for predictable execution and for escalating early when a dependency or decision threatens delivery.

Job Description

Why This Role Exists

DSCX owns 30+ digital products for Defense & Systems. Today our technical product managers wear three hats for their products: product management, project management, and operations. We are dividing that load across three dedicated functions, and this role will build out the program management discipline, starting with on-time delivery across the portfolio. This role is planned to have 4-6 direct reports, program and project managers, and owns the $25+MM CX budget with Finance and Business Operations. Your charge is to build standard operating rhythms and artifacts, and then coach and train your team to hold them. You should be experienced with AI and know where it creates opportunity to expand what the team can deliver.

Environment

The DSCX portfolio runs primarily on AWS, Palantir Foundry, or through SaaS based 3rd party solutions, with on-premise implementations supported for customers whose data sensitivity requires it. Delivery runs through Rally and Microsoft Teams and ServiceNow is our system of record for incidents, change, and defect management. The portfolio carries a $25+MM annual budget across the product lines.

Roles and Responsibilities

Delivery

• Own on-time delivery (OTD) across the DSCX portfolio. OTD is the primary measure of this role. You set the target, run the cadence that surfaces risk against it, and close the gap.

• Run the operating rhythm so problems surface early. The weekly and monthly operating reviews (WOR and MOR), standups, reviews, and retros exist to make a slipping date visible weeks out, not on the date.

• Run Daily Visual Management across the portfolio. Delivery status and blockers are visible daily, which is what makes early escalation possible rather than aspirational.

• Make status honest and comparable. Every major program reports RAG status, milestones, and a path to green against one standard, so leadership compares programs instead of interpreting formats.

Dependency and Risk

• Keep programs from stalling on each other. You hold the dependency picture across DSCX and the partner teams we depend on, including Palantir, and resolve conflicts before they become schedule impacts.

• Drive risks to closure with a named owner and a date. The RAID log is the mechanism. Closure inside the committed date is the measure.

• Escalate early and with a recommendation. When a decision or dependency threatens a committed date, the sponsor hears it from you while there is still time to act, with the tradeoff already framed.

Scope, Schedule, and Cost

• Own the tradeoffs. Every program has a scope, schedule, and cost triangle. You either make the call or frame the decision for whoever should.

• Own the $25+MM CX budget with Finance and Business Operations, reconciled monthly, with committed versus actual accurate enough to plan against.

• Control change. Approved scope, schedule, and budget changes are documented and traceable, so a program's history explains its current state.

People and Team

• Lead, coach, and develop the program and project management team, including hiring, performance management, and talent development.

• Set the delivery standard and make transparent execution normal, where reporting red early is rewarded rather than punished.

Minimum Qualifications

For roles in the USA:

• Bachelor's degree from an accredited university or college with a minimum of 8 years of professional experience, OR Associate's degree with a minimum of 11 years of professional experience, OR High School Diploma with a minimum of 13 years of professional experience.

• Minimum of 5 years of professional experience in Program Management and IT

• Note: Military experience is equivalent to professional experience.

Eligibility Requirement:

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics

Technical Expertise

• Deep expertise in program and project management for enterprise digital delivery, including operating rhythms (WOR and MOR), RAID, and dependency management.

• Experience delivering inside a defense or regulated program environment: cost and schedule…